The hospitality industry is one of the few in the United States that is relatively recession-proof. In certain areas of the country, people will still take vacations and need places to stay. This is where you come in.
Traveling and staying in unfamiliar places can be hard on individuals and families. Your job as a hospitality professional is to make people feel at home. Here are three skills that you will need to develop to perform your duties and rise quickly in the hospitality industry.
- Deep knowledge of hygiene standards. Study your state’s hygiene standards for food and hospitality employees. The better you know the standards before you apply for jobs at food-serving establishments and hotels, the better prepared you will be if hired.
- Working in small groups. Teamwork is essential to providing people with excellent customer service. You should develop the skills necessary to handle work and issues that inevitably come up so that you become a better teammate and a more effective worker.
- Attention to detail. Being thorough in all of your projects and duties is a key skill that all hospitality managers look for in workers they want to promote. Take the extra time at first to thoroughly master your tasks and duties before you try to complete them as well as your superiors.
Neil Castaldi has worked in the hospitality industry for 35 years in a wide range of capacities. He has owned restaurants and hotel chains, and today he works for the Nottoway Plantation, a scenic old South plantation open for overnight stays and tours in southern Louisiana.
Also Read: Neil Castaldi: Three Skills All Managers Must Master
Neil Castaldi - Managing Partner of Nottoway Plantation 